Call center Nurse-2 UIC Uganda job post at Old Mutual

  • Full Time
  • Anywhere

Old Mutual

Old Mutual

Job Description

Job Category:
Health/ Medicine jobs in Uganda

Job Location:

Education Level:
Postgraduate Degree

Years Of Experience

Job Details

Job Duties and Responsibilities

Job Description

A Temporary employee to manage medical benefit utilization through supervision of pre-authorization answer queries over the phone and give timely solutions to the customer.

• To resolve customer queries over the phone and offer solutions to the customers in a timely manner

• Supervise Pre-authorization of scheduled and non-scheduled admissions within the set guidelines and carry out verification and medical Audit of claims/invoices before settlement.

• Managing requests for services from providers, intermediaries and clients, providing information on the UAP Old Mutual provider network and available benefits per scheme policy

• In conjunction with SMART applications resolve card issues raised at the point of service

• Authorization of all optical requests from the different providers within 6 hours and prepare daily reports

• To attend to reimbursements from the different providers in a timely manner and provide daily reports.

• Liaise with other medical schemes for purposes of evaluating medical risk.

• To formulate committal letters of discharges as a result of the requests from the different service providers.


Authentication, Call Center, Customer Queries, Daily Reporting, Healthcare Auditing, Healthcare Networks, Invoices, People Management, Point of Service, Querying, Reimbursement, School Admissions, Supervision


• Diploma (Dip): Nursing (Required), Honours Degree (Hons): Nursing (Required)

Closing Date

20 March 2023


Job Qualifications


Application Process

To apply for this job please visit


🕶 Relax!

Be the first to know about our latest jobs and sign up for our job alert

Give Us a Brief Overview of the Job you are looking for.

We’ll never send you spam or share your email address.
Find out more in our Privacy Policy Page.

Related Jobs
  • U.S. Embassy
    Full Time
    Kampala and Other Locations

    U.S. Embassy Kampala Human Resources Office encourages interested job applicants to apply for any of our open positions!   Class B Cashier | Kampala-2023-016 | Closing: 02.21.2023 Language & Cross-Cultural Facilitator/Satellite Co
  • Uganda Coffee Development Authority (UCDA)
    Full Time

    Job Description Job Category: Accounting/ Finance jobs in Uganda Job Location: Kampala Education Level: Bachelor Degree Years Of Experience 5 years Job Details Job Duties and Responsibilities Job Summary & Key Duties & Respons
  • Muni University
    Full Time

    Job Description Job Category: Job Location: Arua Education Level: Years Of Experience Job Details Job Duties and Responsibilities Job reference: Muni. ADVERT MU/ADM/2.1/2023 JOB TITLE: DRIVER Number of Posts: (1 Post) Sa
Know someone who would be amazing at this role? please share!!!!

Leave a Reply

Your email address will not be published. Required fields are marked *