Finacle Administrator job post at dfcu Bank

  • Full Time
  • Anywhere

dfcu Bank

dfcu Bank

Job Description

Job Category:
Administrative jobs in Uganda

Job Location:

Education Level:
Bachelor Degree

Years Of Experience

1 year

Job Details

Job Duties and Responsibilities

dfcu Bank is a fast-growing Bank in Uganda offering a wide range of financial solutions to its chosen market segments. We are seeking to recruit for the role of Finacle Administrator in our Operations (COO) domain to support our expansion strategy.

REPORTING TO: Manager- Core Banking Systems

JOB PURPOSE: Reporting to Manager- Core Banking Systems, the role holder will be responsible for designing, installing, administering, and optimizing company databases, database management systems and related components to achieve high performance of the various business applications and achieve specified server uptime. This includes ensuring the availability of client/server applications, configuring all new implementations, and developing processes and procedures for proper database management. Where applicable, the Database Administrator will assist in overseeing the physical security, integrity, and safety of the data center/server farm.



• Run daily maintenance and EOD/EOM/EOY activities for the Core Banking, Alerts and Treasury systems as per checklists.

• Analysis and resolution of Finacle related issues which have been escalated from bank L1 support team during operations and maintain proper documentation/logs for resolution provided.

• Co-ordinate with L3 support and product vendor in case of product bug/enhancement requirement and follow up with the vendor for early resolution and solution. Provide alternate solutions while pending the final resolution to help the Bank to continue with the business functions.

• Connect24 and Finacle Integrator Support.

• Backups and restoration for Core Banking related systems.

• Understand the Bank Policy and related product setup in Finacle in liaison with the Bank core team for helping the bank in product setup.

• Owning all core Banking calls assigned in the service plus system to carry out problem investigation and analysis, follow-up with the respective teams/Infosys and update the status with issue resolution and follow-up for closure.

• Knowledge transfer, end users, L1 members through organized on job and off-job training.

• Periodic review and status reporting to the B

• Schedule, plan and supervise the installation and testing of new products, upgrades, patches, or improvement to the Finacle product suite.

• Gather system enhancement, data extract requests and reporting requirements from system users and work closely with the information technology team to develop detailed technical requirements and resulting specifications.

• Maintains Core Banking systems performance by performing proactive system capacity and availability monitoring and analysis, and performance tuning; troubleshooting network problems; escalating problems to vendor.

• Ensures that Core Banking system and other Banking applications are in compliance with established IT policies, procedures, and standards.

• Remains current with organization’s technology requirements and new developments in the IT industry.


Job Qualifications


• Minimum of a Bachelor’s Degree in Computer Science, IT or Engineering relevant field from a reputable university or college.

• Certification in Oracle database Administration is preferred.

• Finacle Core Banking Systems Training/Knowledge is preferred.

• Knowledge of UNIX Operating Systems.

• Proficient Knowledge of Oracle SQL/PLSQL is a prerequisite.

• 1-3 years technical experience in supporting core banking system in medium to large organizations.

• Exceptional oral and written communication skills with the ability to communicate clearly and persuasively, interpret documents, understand procedures, write reports and correspondence; speak clearly to third parties and employees.

• Able and willing to solve complex analytical challenges, independently analyze information; and make recommendations based on analysis.

• Knowledge of shell Linux /bash scripting

• Ability to work independently at any Group location in an IT support capacity.

• Ability to quickly assess organizational needs relative to databases and data center problems.

• Good working knowledge of banking systems, operations, and processes.


Application Process

If you believe you meet the requirements as noted above, please forward your application with a detailed CV including present position and copies of relevant professional/academic certificates (University Transcript, O & A level), by close of business on Thursday 16th February 2023 to the email address indicated below.

dfcu Bank is committed to give equal opportunities in employment and aims to ensure that it does not discriminate against gender or race. Only short-listed candidates will be contacted through +256 312 300391.

Disclaimer: dfcu Bank does not solicit/accept payment in cash/kind from prospective candidates in exchange for shortlisting or job placement. Any candidate who engages in this kind of transaction is aiding and abetting fraud and will be automatically disqualified.

To apply for this job email your details to


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