Head Of Business Technology job at PostBank Uganda

PostBank Uganda

Vacancy title:
Head Of Business Technology

[ Type: FULL TIME , Industry: Banking , Category: Admin & Office ]

Jobs at:

PostBank Uganda

Deadline of this Job:
20 September 2022

Duty Station:
Within Uganda , Kampala , East Africa

Summary
Date Posted: Monday, September 12, 2022 , Base Salary: Not Disclosed

JOB DETAILS:

Job Purpose

  • Oversee the Business Technology (BT) function and projects, in line with the Bank’s BT strategy, to ensure a robust systems and IT infrastructure.
  • Delivery of production technology to the Bank and supporting all technology solutions and assuring the stability and health of the technology services to enhance service delivery and ultimately customer experience.
  • Advise on technology strategy, technology security and standards, technology architecture, Core Banking Systems, Infrastructure management, as well as implementation and maintenance of these systems in a client-centric manner.

 

KEY RESPONSIBILITIES /KEY DELIVERABLES

  • Interpret and execute the Business and digital strategies of PostBank, and ensure that the BT Operations work plans, technology deployments are aligned to the Business objectives.
  • Coordinate all BT bank projects and ensure that specified objectives are accomplished in accordance with priorities, time limitations, funding limitations or other specifications
  • Plan, coordinate and implement security measures to safeguard information in computer files against accidental or unauthorized damage, modification, or disclosure.
  • Monitor and maintain database security and database so¬ftware, in cooperation with IT Security and Compliance administrators.
  • Initiate, facilitate, and promote activities to foster information security awareness within the bank
  • Report on all the technology changes in place and work out a mechanism of updating the platforms to enable the bank to keep a competitive position through appropriate technology platforms.
  • Administer service contracts with ISPs to maintain the highest level of service to the Branches and minimize any network downtime due to technical difficulties; coordinates with ISPs for maintenance and installation; oversee maintenance and management of critical network elements
  • Oversees Bank’s vendor management program to ensure all third-party vendors and service providers are providing reliable and flexible solutions and cost controls that are consistent with strategic plans and business objectives.
  • Coordinate the processes of updating the intranet to ensure standard procedures in the department
  • Coordinate the business improvement processes to ensure that the bank keeps operating efficiently through automation
  • Evaluate all ICT updates/upgrades and advise management on all changes in the technology platform bearing in mind the costs and benefits.
  • Prepare and test the bank’s disaster recovery plans for information systems
  • Regularly prepare Management reports on the departmental activities.
  • Prepare ad-hoc reports as and when required by other stakeholders
  • Overall Supervisory responsibility involving staring, conducting performance appraisals, training, and developing subordinates.

 

FINANCIAL RESPONSIBILITY

  • Ensure High availability of services for Business continuity
  • Identifies opportunities for the appropriate and cost-effective investment of financial resources in IT systems.
  • Contributes to the overall profitability of the Bank by budgeting, measuring and controlling costs associated with areas of responsibility

 

KEY PERFORMANCE MEASURES

  • All documents received to be verified within the agreed turnaround time.
  • KYC process to be maintained within agreed measures
  • Performance aligned to agreed service level
  • Exceed daily, weekly, and monthly agreed performance standards
  • Comply with relevant policies, procedures, and regulations
  • Minimize error rates on applications (within agreed error rate)
  • Reduce operational loss

 

EDUCATION AND TRAINING

  • Possession of a bachelor’s degree in Computer Science or Information Technology.
  • A relevant advanced (Master’s or Postgraduate) University degree is an added advantage
  • Professional Certification in technology governance and/or leadership – eg ITIL, CGEIT, CISM, or other relevant professional certification(s) in any other IT field

 

KNOWLEDGE AND EXPERIENCE

  • At least 10 years of demonstrable working experience in a busy IT environment, 5 years of which attained at a Supervisory or managerial level in the enterprise IT space
  • Experience with one or more IT engineering disciplines: e.g., Storage, databases (SQL Server), Virtualization/Server Hardware, Networking, Systems Development, IT Service Management.

 

BUSINESS BEHAVIOURS & SKILLS

  • Implementation within the Budget and delivery of Business Technology projects on time.
  • Ability to take decisions and progress towards goals in conditions of uncertainty.
  • The ability to communicate clearly both verbally and in written form in a professional manner is deemed essential.
  • Ability to demonstrate positive image and role model PBU’s values and leadership behaviours.
  • A sense of ownership and pride in performance and its impact on the company’s success
  • Must be a person of impeccable integrity

 

The Following Documents Should Accompany The Application Strictly Online:

  • Detailed CV
  • Certified copies of academic documents
  • Applicants address and day time telephone contacts
  • Postal/email address and daytime telephone contact of three referees of good standing in society one of which should be your current Supervisor. Job Purpose
  • Oversee the Business Technology (BT) function and projects, in line with the Bank’s BT strategy, to ensure a robust systems and IT infrastructure.
  • Delivery of production technology to the Bank and supporting all technology solutions and assuring the stability and health of the technology services to enhance service delivery and ultimately customer experience.
  • Advise on technology strategy, technology security and standards, technology architecture, Core Banking Systems, Infrastructure management, as well as implementation and maintenance of these systems in a client-centric manner.

 

KEY RESPONSIBILITIES /KEY DELIVERABLES

  • Interpret and execute the Business and digital strategies of PostBank, and ensure that the BT Operations work plans, technology deployments are aligned to the Business objectives.
  • Coordinate all BT bank projects and ensure that specified objectives are accomplished in accordance with priorities, time limitations, funding limitations or other specifications
  • Plan, coordinate and implement security measures to safeguard information in computer files against accidental or unauthorized damage, modification, or disclosure.
  • Monitor and maintain database security and database so¬ftware, in cooperation with IT Security and Compliance administrators.
  • Initiate, facilitate, and promote activities to foster information security awareness within the bank
  • Report on all the technology changes in place and work out a mechanism of updating the platforms to enable the bank to keep a competitive position through appropriate technology platforms.
  • Administer service contracts with ISPs to maintain the highest level of service to the Branches and minimize any network downtime due to technical difficulties; coordinates with ISPs for maintenance and installation; oversee maintenance and management of critical network elements
  • Oversees Bank’s vendor management program to ensure all third-party vendors and service providers are providing reliable and flexible solutions and cost controls that are consistent with strategic plans and business objectives.
  • Coordinate the processes of updating the intranet to ensure standard procedures in the department
  • Coordinate the business improvement processes to ensure that the bank keeps operating efficiently through automation
  • Evaluate all ICT updates/upgrades and advise management on all changes in the technology platform bearing in mind the costs and benefits.
  • Prepare and test the bank’s disaster recovery plans for information systems
  • Regularly prepare Management reports on the departmental activities.
  • Prepare ad-hoc reports as and when required by other stakeholders
  • Overall Supervisory responsibility involving staring, conducting performance appraisals, training, and developing subordinates.

 

FINANCIAL RESPONSIBILITY

  • Ensure High availability of services for Business continuity
  • Identifies opportunities for the appropriate and cost-effective investment of financial resources in IT systems.
  • Contributes to the overall profitability of the Bank by budgeting, measuring and controlling costs associated with areas of responsibility

 

KEY PERFORMANCE MEASURES

  • All documents received to be verified within the agreed turnaround time.
  • KYC process to be maintained within agreed measures
  • Performance aligned to agreed service level
  • Exceed daily, weekly, and monthly agreed performance standards
  • Comply with relevant policies, procedures, and regulations
  • Minimize error rates on applications (within agreed error rate)
  • Reduce operational loss

 

EDUCATION AND TRAINING

  • Possession of a bachelor’s degree in Computer Science or Information Technology.
  • A relevant advanced (Master’s or Postgraduate) University degree is an added advantage
  • Professional Certification in technology governance and/or leadership – eg ITIL, CGEIT, CISM, or other relevant professional certification(s) in any other IT field

 

KNOWLEDGE AND EXPERIENCE

  • At least 10 years of demonstrable working experience in a busy IT environment, 5 years of which attained at a Supervisory or managerial level in the enterprise IT space
  • Experience with one or more IT engineering disciplines: e.g., Storage, databases (SQL Server), Virtualization/Server Hardware, Networking, Systems Development, IT Service Management.

 

BUSINESS BEHAVIOURS & SKILLS

  • Implementation within the Budget and delivery of Business Technology projects on time.
  • Ability to take decisions and progress towards goals in conditions of uncertainty.
  • The ability to communicate clearly both verbally and in written form in a professional manner is deemed essential.
  • Ability to demonstrate positive image and role model PBU’s values and leadership behaviours.
  • A sense of ownership and pride in performance and its impact on the company’s success
  • Must be a person of impeccable integrity

 

Experience in Months: 120

Level of Education: Bachelor Degree

Job application procedure

Please send your application to hr@postbank.co.ug  addressed to the Chief HR & Admin Off¬icer and put the job you are applying for as the Subject (Strictly).
Applications must reach the address above by Saturday 20th September, 2022.

The Following Documents Should Accompany The Application Strictly Online:

  • Detailed CV
  • Certified copies of academic documents
  • Applicants address and day time telephone contacts
  • Postal/email address and daytime telephone contact of three referees of good standing in society one of which should be your current Supervisor.

To apply for this job email your details to hr@postbank.co.ug

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