IT Applications Administrator job at Pride Microfinance Limited

  • Full Time
  • Anywhere

Pride Microfinance Limited

Pride Microfinance Limited

Job Description

Job Category:
Job Location:
Education Level:
Bachelor Degree

Job Details

Pride Microfinance Limited (MDI) (Pride) is the leading Microfinance Deposit Taking Institution in Uganda with 34 networked branches and 8 contact offices countrywide, an equal opportunity employer, regulated by Bank of Uganda under the MDI Act, 2003. Pride is looking for a dynamic and energetic individual to fill the position an IT Applications Administrator.

The job holder will report to the manager business systems and his/her main duty will be to design, implement, and maintain all Pride’s IT applications in line with policies and operating procedures, departmental plans, risk and regulatory frameworks.

Specific responsibilities include:

1. Maintain all IT application services including but not limited to Core Banking Systems, Internet Banking, Treasury, LOS, AML.

2. Test, install, upgrade and monitor all IT applications across the Pride’s network in line with departmental plans.

3. Diagnose, fix and report system errors through logical execution and complex troubleshooting methods.

4. Monitor utility and warranty for all Pride’s IT application services in line with the Information Technology Infrastructure Library (ITIL) framework.

5. Maintain and monitor disaster recovery and business continuity of all IT application services in line with the risk and regulatory frameworks.

6. Regularly analyze customer business needs and translate them into application and operational requirements.

7. Develop, document and improve the various processes and procedures for the systems under the function in line with business goals and priorities.

8. Develop mechanisms for the resolution of all IT application service requests in line with service level agreements.

Minimum Academic Qualifications and Experience:

• BSc (Honors) Information Technology, computer science, Software/computer engineering.

• ITIL Foundation Certificate in IT Service Management or any other relevant field from a recognized Institution.

• Experience in delivery of channels (ATMS, Mobile and internet banking) is an added advantage.

Application Process

If you believe you have the necessary skills and experience, then apply immediately using or Hand deliver to the address below not later than Dec 23, 2022.

Only shortlisted candidates will be contacted.

To apply for this job please visit


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