IT Business Analyst / Systems Analyst job post at dfcu Bank

  • Full Time
  • Anywhere

dfcu Bank

dfcu Bank

Job Description

Job Category:
Computer/ IT jobs in Uganda

Job Location:

Education Level:
Bachelor Degree

Years Of Experience

4 years

Job Details

Job Duties and Responsibilities

dfcu Bank is a fast-growing Bank in Uganda offering a wide range of financial solutions to its chosen market segments. We are seeking to recruit for the role of IT Business Analyst / Systems Analyst in our Operations (CCIO) domain to support our expansion strategy.

REPORTING TO: Lead Systems Architect

JOB PURPOSE: Reporting to the Lead Systems Architect, the role holder will act as the key interface between the Business Analysts and the Project Manager and Development Team. The IT Business Analyst / Systems Analyst will be tasked with performing detailed requirements analysis, documenting processes, and designing the system flow and thereby creating the blueprints used by the developers.

The IT Business Analyst / Systems Analyst shall also ensure that any software developed conforms to the bank’s Software Development Standards by conducting system reviews and documenting reference manuals.



• Analyze impact of proposed solutions across the Business, develop user cases, functional specifications and other design documents aimed at explaining/demonstrating Business requirements/specifications to the development team (software developers and testers), and contribute a Business or Process perspective during system design reviews.

• Verify that the System Integration test checklists are properly documented, complete and comprehensive.

• Provide and/or create relevant test scenarios to be used in the System Integration testing process to establish alignment with the approved design.

• Participate in the Software Development processes by prototyping new application requirements and process designs.

• Participate in technical improvements of existing Business applications and processes by identifying opportunities and areas for improvement.

• Liaise with the Testers and Quality Assurance Leads to conclusively carry out tests and sign off results.

• Prepare system documentation to provide technical support for programs and for production/operating procedures.


Job Qualifications


• A University Degree in Information Technology, Computer Science, Information Systems, Engineering, or related areas.

• Demonstrable experience of at least 4 years in full lifecycle software and product development. Full lifecycle refers to the ideation to production end-to-end process.

• Knowledge of and experience with at least two software prototyping languages such as Java, Python or C#.

• Working knowledge of both relational and non-relational database design.

• User interface design and visualization skills using modern design tools such as MS Visio, Sketch, Figma, Adobe XD and Balsamiq.

• Business process analysis, mapping and design skills using modern design tools such as Bizagi Modeler, MS Visio, Lucid Chart and Nintex.

• Experience with collaboration software systems/packages such as MS SharePoint, Teams and Slack.

• Experience in writing technical system documentation such as user manuals for both admin and end-user audiences is a must.

• Ability to perform technical assessment of management information systems (review of needs, data quality and data security).

• Project management skills are an added advantage.

• Strong analytical skills and a very high level of attention to detail.

• A track record of problem-solving skills in IT related projects is required.

• Excellent communication and engagement skills.

• Strong sense of responsibility, commitment, and drive to consistently lead high quality standards of work.

• Strong understanding of banking operations, FinTech, and product development trends.

• Familiarity with the financial services industry in Uganda.

• Strong understanding and experience in digital banking services.

• Ability to manage cooperation with third-party vendors.

• Entrepreneurial mindset, with a sense of urgency, positive attitude, and the ability to excel in a high-pressure environment.

• Open and collaborative style; must be comfortable working in an environment where ideas are shared and challenged.

• High-level of integrity and strong entrepreneurial skills.

• Self-drive and initiative.


Application Process

If you believe you meet the requirements as noted above, please forward your application with a detailed CV including present position and copies of relevant professional/academic certificates (University Transcript, O & A level), by close of business on Thursday 16th February 2023 to the email address indicated below.

dfcu Bank is committed to give equal opportunities in employment and aims to ensure that it does not discriminate against gender or race. Only short-listed candidates will be contacted through +256 312 300391.

Disclaimer: dfcu Bank does not solicit/accept payment in cash/kind from prospective candidates in exchange for shortlisting or job placement. Any candidate who engages in this kind of transaction is aiding and abetting fraud and will be automatically disqualified.

To apply for this job email your details to


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