Projects Support Officer job post at KCB Bank Uganda

  • Full Time
  • Anywhere

KCB Bank Uganda

KCB Bank Uganda

Job Description

Job Category:
Banking/ Finance jobs in Uganda

Job Location:

Education Level:
Bachelor Degree

Years Of Experience

Job Details

Job Duties and Responsibilities

Job Purpose:

• The role holder will support the project office to ensure that projects are delivered in time, get involved in the pre-project activities such as reviewing project documentation and review business processes to ensure lean and efficient customer journeys.

• The role holder will also ensure that the Project management office maintains proper documentation of all as per the guidelines.

Key Responsibilities: Must Not Be More Than 10

• Provide administrative services and support to Project Manager in form of filing and distribution of documents, etc.

• Help in project planning, reporting and risk management.

• Prepare minutes for the Project Steering, Process Performance Committees, Benefits realization meetings

• Prepare meetings and minutes for all the project and sub committees and follow up on actions to ensure all parties deliver on the agreed deliverables (Vendors and Internal stakeholders).

• Maintain centralized folder of all documentation on the project related documents for Audit and BOU preparation.

• Document process flows for the project office and support in documentation of process flows for the different departments.

• Undertake research and competitor benchmark and projects development and review.

• Follow up on sign off of approved projects papers and other documentation.

• Communicating with people all across the organization.

• Support in coordination of project activities.

• Coach the different departmental process champions in process mapping.

Daily Responsibilities: Not More Than 5 Of The Most Typical.

• Schedule the various project and process -related meetings

• Capture all project and process related actions agreed in the meetings

• Follow up on agreed actions from the various meetings.

• Carry out competitor benchmarks for different Projects in the different stages.

• Compile and store projects related documentation


Job Qualifications

Knowledge, Experience And Personal Competencies


• Project Management Fundamentals

• Financial Services Industry Knowledge

• Benefit / Value assessment

• Experience at working both independently and in a team-oriented, collaborative environment is essential.

• Can conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities.

• Reacts to project adjustments and alterations promptly and efficiently.

• Flexible during times of change.

• Ability to read communication styles of team members and contractors who come from a broad spectrum of disciplines.

• Persuasive, encouraging, and motivating.

• Ability to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments.

• Strong written and oral communication skills.

• Strong interpersonal skills.

• Adept at conducting research into project-related issues

• Must be able to learn, understand, and apply new technologies.

• Customer service skills an asset.

• Ability to effectively prioritize and execute tasks in a high-pressure environment is crucial.

• Tenacious.


• Excellent written and oral communication skills.

• Excellent interpersonal skills.

• Excellent analytical and problem-solving skills.

• Excellent negotiation skills

• Strong leadership, people management skills

• Enthusiastic

• Focus on teamwork.

• Results driven.

• Ability to coach others.

• Time management and excellent organisational skills

• Strong communicator.

• Multitasker

• Ability to work under pressure.

• Ability to multitask.

• Leadership skills.

• Communication and an adeptness in IT.

Academic & Professional

• Bachelor’s degree – IT, Statistics, Commerce, Quantitative Economics and Arts in Economics.

• Professional Qualifications

• Master’s Degree


Application Process

To apply for this job please visit


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