Restaurant Supervisor job posts at The Hickory Restaurant

JOB DESCRIPTION

JOB CATEGORY:

DEADLINE: Wednesday, May 17, 2023 at 12:00:00 AM

EDUCATIONAL LEVEL:

JOB LOCATION: Kampala

YEARS OF EXPERIENCE:

JOB DETAILS

A Restaurant Supervisor is responsible for overseeing the daily operations of a restaurant and ensuring that everything runs smoothly. They work closely with the restaurant staff, management team, and customers to maintain high standards of service and efficiency. The job details of a Restaurant Supervisor typically include:

1. Staff management: A Restaurant Supervisor is responsible for supervising and coordinating the work of the restaurant staff, including servers, hosts/hostesses, bartenders, and kitchen staff. They may be involved in hiring, training, and scheduling employees, as well as monitoring their performance and providing feedback.

2. Customer service: Ensuring excellent customer service is a key responsibility of a Restaurant Supervisor. They interact with customers, handle complaints or concerns, and strive to ensure a positive dining experience for patrons. They may assist in taking orders, serving food, and addressing customer inquiries or special requests.

3. Operations oversight: A Restaurant Supervisor monitors the day-to-day operations of the restaurant to ensure efficient workflow and adherence to established standards. They oversee the seating arrangement, manage reservations, and coordinate with the kitchen to ensure timely and accurate food preparation.

4. Quality control: A Restaurant Supervisor is responsible for maintaining quality standards in food presentation, service, and cleanliness. They may conduct regular inspections to ensure compliance with health and safety regulations and company policies.

5. Inventory and supplies management: A Restaurant Supervisor may be involved in managing inventory levels, ordering supplies, and monitoring stock. They ensure that the restaurant has an adequate supply of ingredients, beverages, utensils, and other necessary items.

6. Training and development: A Restaurant Supervisor may assist in training new employees on restaurant policies, procedures, and service standards. They provide guidance and support to staff members to enhance their skills and ensure consistent service quality.

7. Financial management: While not always directly responsible for financial matters, a Restaurant Supervisor may assist in monitoring expenses, sales, and revenue. They may collaborate with management to optimize profitability and control costs.

8. Collaboration with management: A Restaurant Supervisor works closely with the restaurant management team, such as the General Manager or Assistant Manager. They communicate operational updates, discuss challenges or opportunities, and contribute to decision-making processes.

Overall, a Restaurant Supervisor plays a crucial role in ensuring smooth restaurant operations, providing excellent customer service, and maintaining high standards of quality. They are responsible for managing staff, overseeing daily operations, and upholding the reputation and success of the establishment.

QUALIFICATIONS

APPLICATION PROCESS

Bring your CV to the The Hickory plot 11, Ngabo road kololo

Follow This Link To Apply: Bring your CV to the The Hickory plot 11, Ngabo road kololo